We have already discussed creation of Customer _ID in Finacle by using CUMM Menu. lets discuss how you can change the customer ID of a Customer if customer has multiple Customer ID in multiple accounts as during migration, system allots different cust_ids to different accounts of the same customer. Post migration, it may be necessary to change customer id of such accounts to make it accounts of single cut_id.
Menu option – CCA (Change Customer Id of Account)
Following Screen shows various field in this menu option.
1. Function – M (Modify)
2. A/c No. – Enter Account number of which cust_id need to be changed.
Press F4. System will display the cust_id of the account entered, with
cursor blinking in cust_id field.
3. Customer id – Change the customer id. Press F10 to commit.
Change in cust_id using this menu option need to be verified by other authorised
user through same menu option i.e. CCA.
You need to explain when this menu is to be used and what are the complications in misusing the menu.
ReplyDeletewhen an account is opened with wrong account id(different cumm created) this option is used to correct user id of an account.
DeleteA and B are using internet banking facility.were in A in his account can see the account statement of B's Account and B can see the Account statement of A's account.were in both are not joint account holders or not associated with any welfare society.
ReplyDeleteso my question is
how to get rid of such problem through finacle.is there any menu present in finacle to help them.
thanks a lot i was searching it for so many days for clubbing multiple customer id at our branch
ReplyDeletethere is a option of account name change which remains disable in actual n value is n
ReplyDeleteThanks for this information.
ReplyDeleteIs there any option to search the customer id with mobile no, i.e. a particular mobile no. Is linked in wich cust id
ReplyDelete