Sunday, November 18, 2012

Term Deposit Related FAQs

Term Deposit Related FAQs
 1.    FD has matured but it is not getting auto-renewed.
The Reasons could be
·   Check for un-posted system auto-renewal entries in entered-status-use FTI and give the term deposit account,  if there are no unposted trans proceed with the following
·     Interest run not upto date – Check in ACM – Sub option ? – Interest Details inquiry to know the last int posted date and if this is less than the maturity date run ACINT for this TD account only and ensure that the account balance is equal to Principal amt + interest – TDS amt(if any)
·     In ACM - Check Auto-renewal parameters are correct or not.  Auto-renewal flag should be “U”-Unlimited/”L”-Limited depending on customer instruction.
·     Use TDBATCH option – 1 – Automatic renewal / TDREN option and input this account number to do renewal
·         Check the background reports using PR option for any failure reports
The above solution is for a single account, if number of accounts are more,  then the problem may be reported to helpdesk.

2.    How to reverse the TDS which is deducted wrongly?
  • Use RFTDS option to reverse the TDS deducted.
 3.    How to recover the TDS Shortfall from the operative account of the customer?
  • Use ACM option and from sub option 0 – General Details modify the TDS Operative account and then use the RECSHF option to recover the operative account.  The Shortfall account should be entered as the designated office
account which was debited for the shortfall amount and give the account no. from
and account no. to field as the Term Deposit account.

4.    How to see what is the interest paid and tax deducted for a term deposit account?
  • Use ACM option – Sub option 2 – Interest and Tax details to inquire the interest paid and tax deducted (here the interest amt shown will be inclusive of tds)
 5.  What option can be used to print interest certificate and tax deducted summary for a customer-id?
  • Use INTCERT to print interest certificate and TDSIP Option 5 – TDS Summary to print TDS Summary and TDSREP to print TDS Report for given Customer-Id.
 6.    A customer has 2 customer-Ids(X and Y) and both belong to the same customer(or the first name is same for both the cust-Ids) and for TDS purpose both the customer-Ids are to be linked(i.e. be treated as one for TDS deduction)?
  • Use CUMM option and give cust-id : Y as the TDS Cust-Id in the primary cust-id-X.
 7.    Sweep-in and Sweep-out is not happening, where to check?
  • Check the following important parameters ACM – 4 – FFD Parameters
  • Automatic Sweep – Should be Y for sweep to occur
  • Next sweep-out date - Change this date to today’s date, if the sweep is not happening and you want the sweep to happen in end-of-day process.
  • Link to Oper A/c. – Y
  • Sweep-in Balance in S-Scheme Details screen should be the min. balance to be maintained for accounts in this scheme.
 8.    TD Receipt printing system is not showing any entry for a particular account?

·         ConfIrm that you have not printed the receipt before for that account.
·         Check the ledger balance for that account, It should be equal to the deposit amount.


  1. What happens if reversal of TDS done by TM instead of RFTDS & done to FD

  2. Which report gives information about RCC limits that it has been rotated in a year on a paticular date?

  3. How to rectify erroneous entry for premature closure of fd before one day of maturity date and reverse back interest adjustments to customer account?


Posts Category wise :

      CBS Manual – Finacle Menus/ Commands for your ready reference


·         Huge Collection of 938 Finacle Menus

·         286 Selective Finacle Menu options

·         Category wise Commonly used Finacle Menus

·         Finacle Menu options/ Commands for Bank Auditors

·         Frequently used Function keys in Finacle


      Customer ID & Account Opening related Menu Options / Commands


·         Customer ID creation and Verification in Finacle by using CUMM menu

·         Customer ID creation in finacle in short by using CUMM menu

·         Changing Customer ID of a Customer

·         Account Opening (Savings/Current) in Finacle using menu option OAAC

·         Account opening in Finacle – in short

·         Frequently asked questions related to Customer ID  and Account Opening


      Demand Draft / Pay Order related Menu Options / Commands


·         Issuing a Demand Draft using Finacle Menu options TM

·         Issuing Multiple Demand Draft / PO using Finacle menu option TM

·         Printing Demand Draft / PO using menu option DDPRNT

·         Cancellation of Demand Draft  in Finacle using menu option DDC

·         Marking a Demand Draft Lost and issuing Duplicate DD

·         Inquiry and Reports finacle Menu related to Demand Draft


      Miscellaneous Finacle Menu Options / Commands


·         Standing Instruction Maintenance using Finacle Menu Options SIM.

·         Creating a Memo Pad in Finacle Part - I.

·         Creating a Memo Pad in Finacle Part - II.

·         Deleting Memo Pad in Finacle

·         Mass Transaction Posting in Finacle using Finacle Menu option TTUM.

·         Freezing & Unfreezing of accounts in finacle using Finacle Menu AFSM

·         Passbook Printing in Finacle

·         Finacle Teller Cash account Maintenance using Finacle Menu GECM

·         Finacle Menu option TM  for Transaction Posting and Maintenance