- Enter F in the Function Field for Freezing an account & press F1,following screen will appear displaying various functions which can be performed.
- Enter Customer_id of the customer whose account is to be frozen & press Tab
- Enter Freeze Reason Code. Valid codes can be selected from the list, which can be seen by pressing F2 key. Press Tab.
- Enter Freeze Code i.e.T for Total Freeze ,C for freezing Credit only and D for Debit freeze only.Press F4. System will display a list of accounts of the customer whose customer _ID has been given in the customer ID colum duly marked * in thier beginning.it means system has selected all accountsof a customer.The accounts which are not to be freezed can be deselected by pressing shift+ f4. That means * prefixed can be marked as freeze.
- Press F10 to commit.
- Go to the menu option AFSM and Function: V (Verify) & Press F4
- Then Enter Customer ID No. & Press F4
- All details of freeze will appear. Now verify it and Press F10 for commit.
- Enter U in the Function Field and press Tab to go on to the next field.
- Enter Customer id of account holder whose account is to be unfreeze & Press F4. System will display the screen as shown on the next page.
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